ENG301 Quiz 1 - Business Communication Solved Quiz

 

ENG301 QUIZ 1

ENG301 Quiz 1

Easy to Prepare Business Communication Online Quiz. ENG301 Business Communication Quiz 1 Solution. 


ENG301 QUIZ 1 SOLVED


BUSINESS COMMUNICATION QUIZ


Q.1)
The use of jargon is an example of which type of communication barrier?

        Select the correct option

        a) Psychological
        b) Physiological
        c) Language
        d) Cultural

Q.2)
If you are a better communicator, customers and business associates form better impression of you and your ___.

        Select the correct option

        a) Organization
        b) Management
        c) Communication
        d) Advertisement

Q.3)
Communication from vice president to district sales manager is called:

        Select the correct option

        a) Horizontal
        b) Upward
        c) Downward
        d) Circular

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Q.4)
___ is a more formal way of communication.

        Select the correct option

        a) Written Communication
        b) Oral Communication
        c) Non-verbal Communication
        d) Distance Communication

Q.5)
Which of the following is/are vital functions of communication?

        Select the correct option

        a) Establishing Relations
        b) Acknowledge relations
        c) Maintaining relations
        d) All of the above

Q.6)
Mark the following statements as True or False.
Information gathering is a constant activity of human beings.

        Select the correct option

        a) True
        b) False

Q.7)
___ theory of communication lays emphasis on accuracy
and deals with technical problems during the transmission of 
a message from a sender to a receiver.

        Select the correct option

        a) Electronic
        b) Social Environment
        c) Rhetorical
        d) Cognitive dissonance

Q.8)
Electronic communication includes all of the following except

        Select the correct option

        a) Internet logs
        b) telephone calls
        c) videoconferencing
        d) e-mail

Q.9)
Choose the best option.
___ communication is the best for permanent record.

        Select the correct option

        a) Written
        b) Verbal
        c) Internal
        d) External

Q.10)
There are ___ types of psychological barriers.

          Select the correct option

          a) Two
          b) Three
          c) Four
          d) Six

Q.11)
In an organization, the functional areas are:

          Select the correct option

          a) production, marketing, and finance
          b) marketing, communications, and finance
          c) communications, production, and marketing
          d) finance, production, and communications

Q.12)
Communication is all about ___ information.

          Select the correct option

          a) Giving
          b) Storing
          c) Recording
          d) Stopping

Q.13)
Inside the organization how many flows are working?

          Select the correct option

          a) One
          b) Two
          c) Three
          d) Four

Q.14)
A ___ is anything that prevents something from getting
through to its destination or receiver as intended.

          Select the correct option

          a) Supporter
          b) Prompter
          c) Initiator
          d) Barrier

Q.15)
Mark the following statement as True or False
An exchange of Information within organization is called 
Internal communication.

          Select the correct option

          a) True
          b) False



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