MGT502 GDB 1 Solution Spring 2022

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MGT502 GDB SOLUTION SPRING 2022

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Solution:


  1. In the given scenario, the technique used by the sigma insurance is Empathy.


  1. The employees got well aware of the insecurities of the customers. so, they removed this

obstacles of insecurity by providing emotional soothing.

  1. The training was purely designed to train the employees to give empathy to customers.


  1. The other dimension was used "Social Skills" which build long-lasting and good relations with others.



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MGT502 GDB 2022 Solution 


MGT502 GDB 1 Solution 2022 Idea


MGT502 GDB Solution 2022